Memories Vacation Homes LLC

Privacy & Cookie use policy

Privacy Policy & Cookies

Updated: 10/13/2024

Welcome to our booking platform (the “Platform” or “We”). The Platform allows guests or tenants to perform online booking or reservations of properties and rooms (the "Service"). This privacy policy (the “Policy”) outlines our privacy practices with respect to the Service, including the ways your personal information and data are collected, stored, used, and shared. Providing us with your personal information is a choice you make. We appreciate that and thank you for making this choice. You are not legally obligated to provide us with this information, but We do need it to allow you to use the Service.

Data Collection and Use

We act as data controllers and are responsible for the collection and use of any data that you submit or provide through the Service.

When you submit an inquiry, make a customer service request, or register an account, you provide contact information such as your name, address, mobile phone number, and email address. We may collect your credit card or debit card information when you pay for the Service. This information is collected on our behalf by a payment processor.

Use & Disclosure of Collected Information

We may share the information you shared with us with third-party service providers in order to provide and support the Service. This includes:

  • Communicating with you regarding the use of the Service and responding to your requests;
  • Enhancing the security and safety of the Service;
  • Developing new tools, products, or services;
  • Fixing bugs and improving the operation of the Service;
  • Complying with applicable laws and assisting law enforcement agencies.

Your Rights

You have the following rights with respect to your personal data:

  • The right to request a copy of your personal data;
  • The right to request corrections or deletions of your data;
  • The right to withdraw your consent to data processing;
  • The right to request data transfer to another data controller.

GDPR Notice

As a data controller of our clients' personal data, we comply with EU General Data Protection Regulation (GDPR) 2016/679. Our legal basis for collecting personal data may include:

  • Consents provided by the data subject;
  • Fulfilling contractual obligations;
  • Legitimate interest, where privacy interests do not override the legitimate needs.

CCPA Notice

You may exercise certain rights under the California Consumer Privacy Act (CCPA). These rights include:

  • Right to know what personal data is collected;
  • Right to request the deletion of personal data;
  • Right to non-discrimination for exercising privacy rights.

Children's Privacy

This service is for individuals 16 years or older. We do not knowingly collect information from children under 16 years of age.

Cookies

We may use cookies on the Service. Cookies are used for various purposes, including collecting statistical information and improving user experience. You may block or delete cookies through your browser settings.

Changes to the Privacy Policy

We may change this Policy from time to time. Your continued use of the Service constitutes your consent to the amended Policy.

Consent to SMS Communication

By submitting any form you allow consent to receive SMS from Memories Vacation Home Management. Frequency may vary. Message & data rates may apply. Reply STOP to opt out of further messaging or reply HELP for more information. View our terms and privacy policy at our website.

We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.

Contact Us

If you have any questions about this Privacy Policy, please contact us at alberto@trymemories.com.